Docutrax wanted to build a secure, high-performing, and efficient AWS infrastructure for improved business outcomes. With Ibexlabs' expertise aligned with the AWS Well-Architected Framework, Docutrax implemented a tailored suite of AWS services, leading to strengthened access controls, cost optimization, and performance efficiency.
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About
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Challenge
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Solution
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Result
About Docutrax
Docutrax provides services that facilitate risk transfer from business to third parties, such as vendors and contractors, through professional oversight of certificates of insurance (COIs) and other compliance-related documents. Docutrax pairs its professional compliance management service and innovative technology with licensed insurance specialists who are experts in tracking, verifying, and monitoring COIs, insurance policy endorsements, and other contractual insurance requirements.
The Challenge
Docutrax wanted to assess the current state of its AWS infrastructure against the AWS Well-Architected Framework. The main goals were to uncover potential security risks, implement best practices, and improve the overall quality and performance of its AWS cloud solutions.
As part of the AWS Well-Architected Partner Program, Ibexlabs was the perfect choice for Docutrax. AWS has validated Ibexlabs for successfully running AWS Well-Architected Framework Reviews for customers. As a result, trained cloud architects at Ibexlabs offered hands-on experience evaluating and optimizing Docutrax’s AWS architecture.
Onboarding Docutrax
Ibexlabs began by thoroughly assessing Docutrax’s existing AWS infrastructure using the AWS Well-Architected Framework Review (WAFR). This comprehensive review allowed Ibexlabs to examine Docutrax’s key operational processes, safeguard data and systems, and ensure cost and infrastructure optimization.
The Solution
Based on Docutrax’s needs, Ibexlabs tailored a multi-layered strategy to address threat detection, incident response, data protection, and access controls. Here is a complete list of AWS services recommended by Ibexlabs.
| Goal | AWS Services | Advantage |
| Centralized security management | AWS Security Hub: The AWS Security Hub offered a comprehensive and centralized view of Docutrax’s security status. | AWS Security Hub helped Ibexlabs continuously monitor Docutrax’s AWS environment using automated compliance checks, enabling proactive issue detection and remediation. |
| Intelligent threat detection and monitoring | Amazon GuardDuty: Amazon GuardDuty is a cost-effective cloud security monitoring service that detects threats by analyzing and processing data sources like VPC Flow Logs, AWS CloudTrail event logs, and DNS logs. | GuardDuty helped Docutrax quickly identify and respond to unexpected, potentially unauthorized, or malicious activity within the AWS environment. |
| Granular access controls to AWS resources | AWS Identity and Access Management (IAM): AWS IAM is a web service that helped Docutrax securely control access to AWS resources. |
IAM allowed Docutrax to assign permissions to access specific resources and services. By minimizing access, Docutrax could reduce its potential attack surface and mitigate the risk of data breaches. |
| Real-time performance insights | Amazon CloudWatch: Amazon CloudWatch monitors AWS resources in real-time and collects and tracks metrics to measure AWS resources and applications. | CloudWatch Logs allowed Docutrax to centralize logs from multiple AWS services and applications. As a result, Docutrax could analyze and troubleshoot issues and set alarms when certain thresholds were met. |
| Data protection and compliance | AWS Key Management Service(KMS): KMS is a managed service that makes it easy to create and control cryptographic keys to protect data. | Docutrax achieved better data confidentiality and integrity through simplified cryptographic key management. |
| Reliable notifications and monitoring | Simple Notification Service (SNS): SNS facilitates flexible message delivery to subscribed endpoints and is adaptable to various use cases. For example, Ibexlabs utilized SNS to promptly notify Docutrax about billing alerts in case of significant cost increases. |
With the right billing alerts at the right time, Docutrax swiftly responded to important events or changes in their AWS environment and proactively managed expenses, leading to significant cost optimization. |
| Efficient data storage | Amazon S3: Amazon S3 is an object storage service that stores and retrieves data anytime, anywhere. It is famous for its scalable architecture, security features, and durability.
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Amazon S3 offered Docutrax unlimited scalability to store and retrieve data without worrying about capacity constraints or degradation. |
| Security analysis, compliance, and auditing | AWS CloudTrail: AWS CloudTrail is an AWS service that enables operational and risk auditing, governance, and compliance of AWS accounts.
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By capturing a detailed activity trail, CloudTrail enabled Docutrax to track changes, analyze usage patterns, detect unauthorized actions, and investigate security incidents. |
The Result
With Ibexlabs’ solutions aligned with the AWS Well-Architected Framework, Docutrax soon achieved its strategic business objectives while driving innovation. Here is a detailed overview of the benefits Docutrax experienced.
1) Strengthened Security
- Docutrax’s AWS environment is now fortified against potential security threats, ensuring the confidentiality and integrity of its sensitive data.
- Enhanced access controls, robust monitoring mechanisms, and comprehensive logging practices have reduced the risk of Docutrax’s future security incidents.
- With the right AWS security services, such as IAM and KMS, Docutrax reduced AWS security incidents by 75% by maintaining access control and implementing strict IP restrictions.
2) Optimized Costs
- By identifying areas of excessive service utilization and implementing effective optimization strategies, Docutrax achieved drastic cost reduction.
- By utilizing reserved instances and savings plans, Docutrax maximized cost efficiency while maintaining optimal performance.
- Additionally, Docutrax gained greater control over its AWS costs by leveraging billing alarms and cost anomaly detection.
- Due to utilizing the reserved instances and savings plans, Docutrax achieved a 25% reduction in AWS spending.
3) Improved Performance and Scalability
- The AWS Well-Architected Framework Review enabled Docutrax to identify areas for improving performance and scalability.
- By leveraging appropriate AWS services and optimizing its infrastructure, Docutrax can now effortlessly scale its operations to meet increasing demands while ensuring consistent performance.
4) Enhanced Operational Excellence
- Optimized use of data storage solutions, such as Amazon S3, ensured scalable, secure data management and quick recovery from potential disruptions while maintaining business continuity.
- Real-time metrics and alerts enabled proactive identification and resolution of issues, reducing downtime and improving system reliability.
Whether you are just starting or looking to accelerate your cloud journey, Ibexlabs could be your trusted partner. We offer expert cloud consulting, managed services, cloud-native development, cloud security solutions, and more tailored to your needs. Contact us here today.
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